our team includes more than a dozen ex-Amazon employees from Seller Performance, Account Health, Seller Support and more. They understand the Amazon termination process better than anyone else. In some cases, they created it! Our analysts dissect your account to ensure we have a full understanding of the issues that caused your Amazon deactivation.
We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon account suspension.
We create a customized Amazon account suspension appeal letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon account suspension appeals, escalation strategies, and follow-ups, all for one flat rate.
Once your account is reinstated, it’s time to reinvigorate your account. Based on our due diligence, we make recommendations that keep your account healthy and active—and avoid future suspensions.
Our Standard Appeal follows our effective Five Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.
Appeal letter delivery: Four business days or less
Our Rapid Appeal follows the same Five-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.
Appeal letter delivery: One business day